Terms of service

Welcome to DailyBoxStudio. These Terms of Service establish the conditions governing access to and use of our website, product listings, online purchasing services, and customer support facilities.

The website https://www.dailyboxstudio.com/ is operated by NDG CORPORATION PTY LTD, located in East Melbourne, Victoria, Australia.

By accessing our website, placing an order, or using our services, you agree to comply with these Terms and the policies incorporated into them.

Please review these provisions before completing a purchase.

1. About DailyBoxStudio

DailyBoxStudio is an online retail business offering artistic tools and creative supplies for individuals who enjoy drawing, painting, and other artistic activities.

Our product range includes:

  • Drawing board clips for securing paper and drawing surfaces.

  • Paint palettes for organizing and mixing colours.

  • Painting knives for spreading, mixing, and shaping artistic materials.

  • Other related art and creative accessories that may be introduced in the future.

We aim to provide customers with practical products that support creative expression, artistic exploration, and everyday painting activities.

2. Acceptance of These Terms

By using our website, you acknowledge that you have read and accepted these Terms.

You agree to:

  • Provide accurate information when submitting an order.

  • Use the website for lawful purposes.

  • Respect applicable intellectual property rights.

  • Avoid interfering with website functionality.

  • Follow the policies published on our website.

  • Use products according to their intended purpose.

  • Comply with applicable Australian laws and regulations.

If you do not agree with these Terms, please discontinue using our website.

3. Customer Eligibility

Customers must be legally capable of entering into a binding agreement under applicable law.

Where a purchase is made by or for a minor, an appropriate parent or guardian should supervise the transaction.

Customers are responsible for ensuring that the payment method used is authorized and that all information submitted during checkout is accurate.

We may request reasonable verification information when necessary to protect against unauthorized purchases or suspected fraudulent transactions.

4. Product Descriptions and Specifications

We make reasonable efforts to present accurate product descriptions, images, specifications, and other information.

Our product listings may include:

  • Product dimensions.

  • Material descriptions.

  • Colour information.

  • Design characteristics.

  • Product quantities.

  • Packaging details.

  • Intended uses.

  • Included accessories.

  • Other relevant specifications.

Customers should review the applicable listing before completing a purchase.

Drawing Board Clips

Drawing board clips are intended to hold or secure suitable drawing materials and surfaces.

Their performance may depend on the thickness of the material being secured, the clip design, and the manner in which the product is used.

Customers should follow the product specifications and avoid applying excessive force.

Paint Palettes

Paint palettes are intended to provide convenient surfaces for arranging and mixing paints.

Their shape, compartments, material, and dimensions may vary depending on the selected product.

Normal differences in colour appearance caused by lighting or screen settings do not necessarily indicate a product defect.

Painting Knives

Painting knives are designed for artistic applications such as mixing, spreading, and manipulating painting materials.

Their dimensions, flexibility, handle design, and working surfaces may vary between product models.

Customers should review the applicable specifications and handle these tools responsibly.

We do not guarantee characteristics that are not expressly included in the relevant product description.

5. Product Images and Colour Variations

We make reasonable efforts to display product images clearly and accurately.

However, actual product appearance may differ slightly from digital images because of:

  • Screen resolution.

  • Display brightness.

  • Lighting conditions.

  • Photography settings.

  • Manufacturing variations.

  • Material characteristics.

For example, the colour of a paint palette may appear slightly different on different screens.

Similarly, the appearance of metal, plastic, wood, or other product materials may vary under different lighting conditions.

Such minor differences do not excuse significant discrepancies between the advertised product and the merchandise supplied.

6. Product Availability

All products are subject to availability.

We aim to maintain accurate inventory information, but availability may change due to customer demand, supplier arrangements, or fulfillment conditions.

We reserve the right to:

  • Update product listings.

  • Discontinue products.

  • Modify product presentation.

  • Limit quantities.

  • Correct inventory errors.

  • Decline orders that cannot reasonably be fulfilled.

If an order cannot be supplied after payment has been collected, we will contact the customer and arrange an appropriate refund in accordance with applicable law.

7. Pricing and Currency

Unless otherwise specified, prices and shipping charges displayed for Australian customers are expressed in Australian dollars (AUD).

The final amount payable may include:

  • Product prices.

  • Shipping charges.

  • Applicable GST or other taxes.

  • Other charges disclosed before checkout.

Our standard shipping arrangement is:

  • Orders of $10.00 AUD or more: Free shipping.

  • Orders below $10.00 AUD: $5.99 AUD shipping fee.

The applicable shipping charge will be displayed during checkout.

We reserve the right to correct genuine pricing, typographical, or technical errors.

If a material error affects an order, we may contact the customer to explain the issue and discuss an appropriate resolution.

Nothing in this section permits us to impose undisclosed charges or engage in misleading pricing practices.

8. Payment and Transaction Authorization

Customers must provide valid payment information when placing an order.

By submitting a purchase, you authorize the applicable payment provider to process the transaction for the amount displayed at checkout.

Payment processing may be subject to the separate terms and security procedures of the payment provider.

We may decline or investigate transactions when:

  • Payment authorization fails.

  • Information appears materially inaccurate.

  • Unauthorized payment activity is suspected.

  • A transaction appears fraudulent.

  • Legal or regulatory restrictions apply.

We will take reasonable steps to communicate material issues affecting an order.

9. Order Placement and Acceptance

Submitting an order constitutes a purchase request.

An electronic order confirmation acknowledges that the order has been received but does not necessarily mean that the merchandise has been dispatched.

We may review orders before fulfillment to confirm payment, inventory, and delivery information.

Orders may be cancelled or declined for legitimate reasons, including:

  • Product unavailability.

  • Payment authorization problems.

  • Suspected fraud.

  • Incorrect product pricing.

  • Incomplete delivery details.

  • Technical errors.

  • Applicable legal restrictions.

Where payment has been collected for an order that cannot be fulfilled, we will arrange an appropriate refund.

10. Shipping and Delivery

We aim to prepare and dispatch customer orders within the timeframe communicated during checkout or otherwise agreed with the customer.

Delivery estimates may depend on:

  • Product availability.

  • Order processing.

  • Delivery destination.

  • Carrier schedules.

  • Public holidays.

  • Weather conditions.

  • Transportation disruptions.

We will make reasonable efforts to provide accurate shipping information.

If we cannot supply goods within an applicable promised timeframe, we will communicate with the customer and provide the options required under applicable law.

Please review our separate Shipping Policy for further details.

11. Returns, Refunds, and Replacements

Returns and refunds are governed by our Return and Refund Policy.

Our voluntary change-of-mind return arrangement is separate from statutory consumer guarantee rights.

Customers may be entitled to repair, replacement, refund, or other remedies when merchandise fails to meet the Australian Consumer Law.

These rights cannot be removed by a website policy, warranty disclaimer, or other contractual statement.

12. Responsible Product Use

Our products are intended for artistic and creative applications.

Customers should use drawing board clips, paint palettes, and painting knives according to the applicable product descriptions and instructions.

We recommend that customers:

  • Select products suitable for their intended artistic activities.

  • Check product dimensions before use.

  • Avoid exceeding specified product limitations.

  • Keep products clean and appropriately stored.

  • Avoid exposing unsuitable materials to excessive heat or moisture.

  • Handle painting knives carefully.

  • Keep tools away from children when they are not being used under appropriate supervision.

Painting knives should be handled with care because some models may have firm or pointed working edges.

Customers should not assume that a product is suitable for a particular material, chemical, paint type, or professional application unless the product information supports that use.

13. Product Safety and Customer Responsibility

We take reasonable care to provide products consistent with their descriptions and applicable legal requirements.

Customers should read any available instructions, warnings, and manufacturer information before using an item.

If a product appears damaged, defective, or unsafe, customers should discontinue using it and contact our support team.

We will review reported safety or quality concerns in accordance with applicable consumer protection and product safety requirements.

Nothing in this section transfers our statutory product safety obligations to customers.

14. Intellectual Property

All original website materials remain the property of their respective owners.

These may include:

  • Website branding.

  • Logos and graphic elements.

  • Original written descriptions.

  • Product presentation materials.

  • Website layouts.

  • Original photographs.

  • Promotional content.

  • Other protected materials.

Unless authorized, visitors may not reproduce, distribute, commercially exploit, or republish protected website content.

Customers may access website content for personal shopping and informational purposes.

All intellectual property rights not expressly granted remain reserved.

15. Customer Reviews and Submitted Content

Customers may have opportunities to provide reviews, comments, suggestions, or other feedback.

By submitting content, customers represent that they have the necessary rights to provide it and that it does not violate another person's rights.

Submitted content must not be:

  • Fraudulent or misleading.

  • Defamatory or threatening.

  • Unlawful.

  • Infringing of intellectual property rights.

  • Designed to disrupt website operations.

  • Otherwise prohibited by applicable law.

We may moderate or remove content where reasonably necessary and legally permissible.

Any use of customer reviews or testimonials in marketing will be subject to applicable consumer protection and privacy requirements.

16. Third-Party Services

Our website may rely on independent third-party providers for:

  • Payment processing.

  • Website hosting.

  • Shipping and delivery.

  • Website analytics.

  • Security services.

  • Customer communications.

These providers may have their own terms, policies, and operational procedures.

We do not control every aspect of their independent services.

However, our use of third-party providers does not eliminate responsibilities that we have under applicable Australian law.

17. Website Availability

We make reasonable efforts to keep our website accessible and operational.

Nevertheless, temporary interruptions may occur due to:

  • Website maintenance.

  • Software updates.

  • Hosting disruptions.

  • Internet connectivity problems.

  • Cybersecurity incidents.

  • Third-party service failures.

  • Other circumstances beyond our reasonable control.

We reserve the right to update or modify website functions when necessary, subject to applicable law.

18. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, we do not guarantee that website access will always be uninterrupted, error-free, or available without technical disruption.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, statutory warranty, or other right that cannot legally be excluded under the Australian Consumer Law.

Where liability may lawfully be limited, any limitation will apply only to the extent permitted by law.

In particular, these Terms do not exclude liability for matters that cannot legally be excluded, including applicable statutory obligations and non-excludable consumer remedies.

19. Indemnification

To the extent permitted by law, customers may be responsible for losses directly resulting from their fraudulent conduct, unlawful use of the website, or deliberate infringement of another person's rights.

Nothing in this provision requires a customer to indemnify NDG CORPORATION PTY LTD for our own unlawful conduct or obligations that cannot legally be transferred.

20. Events Beyond Our Reasonable Control

Certain events may affect website operations, order processing, or delivery.

These may include:

  • Severe weather.

  • Natural disasters.

  • Public emergencies.

  • Government restrictions.

  • Transportation interruptions.

  • Widespread infrastructure failures.

  • Supplier disruptions.

  • Other events beyond our reasonable control.

We will make reasonable efforts to communicate significant delays and provide appropriate assistance.

21. Privacy and Personal Information

Customer information is handled in accordance with our Privacy Policy and applicable Australian privacy laws.

We may collect and use information necessary to process purchases, arrange delivery, respond to inquiries, manage returns, and protect our business operations.

Customers should review our Privacy Policy for additional information about personal information handling.

22. Governing Law and Jurisdiction

These Terms are governed by the laws of Australia and, where applicable, the laws of the State of Victoria.

The parties acknowledge the application of the Australian Consumer Law and other mandatory legal requirements.

Subject to applicable law, disputes may be brought before courts of competent jurisdiction in Victoria, Australia.

Nothing in this provision prevents consumers from exercising non-waivable rights or accessing other legally available dispute resolution procedures.

23. Changes to These Terms

We may update these Terms to reflect changes in our business, products, website services, or legal obligations.

Revised versions will be published on our website with an updated effective date.

Customers are encouraged to review this page periodically.

Changes will not retrospectively remove rights or remedies that have already accrued under applicable law.

24. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted or limited to the extent necessary where legally possible.

The remaining provisions will continue to apply.

25. Entire Agreement

These Terms, together with our Return and Refund Policy, Privacy Policy, Shipping Policy, Contact Information, and Legal Notice, form the principal contractual framework governing use of DailyBoxStudio.

Where a specific policy addresses a particular subject in greater detail, that policy will apply to the relevant matter, subject to mandatory legal requirements.

26. Contact Information

For questions about these Terms, purchases, products, or website services, please contact:

NDG CORPORATION PTY LTD
Attn: Sandra Roach
Email: [email protected]
Address: 172 Hotham St, East Melbourne VIC 3002, Australia

Thank you for choosing DailyBoxStudio. We appreciate your support and look forward to being part of your creative journey.